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FREQUENTLY ASKED QUESTIONS
Shipping
Free shipping is either USPS first class parcel, UPS Ground or FedEX Ground.
Note, no free shipping to California.
Priority is also available at an additional cost. Depending on the cost of the order, we may opt for a signature. This is to protect our shipment to you so that it doesn’t get lost or stolen. Orders of $400 or more will require a signature.
Returns
To help keep our prices low and the FREE SHIPPING alive, all returns are less a 15% restocking fee and must be new and unopened in the box or package. No installs, tests fitting, or opened handling.
No returns on used parts. Return shipping costs are at the expense of the buyer. We do not offer a color match guarantee with any item as each manufacture has their own color technique. Even products from the same manufacture can vary in color as batches will vary from time to time which we have no control over nor can we guarantee identical color matches. No returns after 15 days of receipt. We do not accept cancellations on orders. Please research the items you are purchasing with your local gunsmith or armor to know if they will work for your build. We require all items to be installed by a licensed armorer or gunsmith as many parts can require fitment. No refunds on self installs due to the unknown buyer skill level and unknown weapon condition.
Defect claims will be handled on a case by case basis and will require the manufacture to verify the defect claim. If the item is deemed defective by the manufacture, they will replace the item free of charge or we will refund 100%. Returns can take up to 30 days to process.
All returns are at the expense of the buyer. Please request return authorization prior to return. Return address: TACDOM WEB Return: PO BOX 474 Bonita CA 91908. We do not allow IP MASKING or VPN Purchases. We reserve the right to refuse service for any reason.
Privacy shipping
We ship all packages in non-descriptive packaging. If you are trying to keep your purchase a secret from your wife, we respect that. Our label will just have your name, address and our return address with TACDOM as the company
California Customers – Please Read (AB 1263)
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We cannot ship barrels directly to individuals in California
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Any California order that includes a barrel will be canceled unless it is placed by a verified FFL dealer
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The FFL must contact us before placing the order
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We must receive a valid FFL, a matching government-issued ID, and a matching shipping address
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A $30 shipping fee applies and will be invoiced directly to the FFL
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Upload a clear California government ID showing you are 18 or older, with a matching shipping address
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Review, initial, and sign our AB 1263 acknowledgment form
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Pay a $30 adult-restricted shipping fee, which includes USPS Priority Mail
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USPS Adult Signature Required delivery means someone 21 or older must be present to receive the package
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This is a USPS rule and is outside of our control
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If a package is returned because no one 21+ was available, the $30 shipping fee is not refundable
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All California orders are reviewed and processed manually, so they may take longer than usual
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If you don’t agree with these requirements, please don’t place an order
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If you have questions, reach out before purchasing
Thank you for your patience and understanding — we’re required to follow the law.
CONTACT US
Email: sales@tacdom.com
Free shipping
on all orders over $35.
Do you have questions about how we can help your company?
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